The life that we live

Well I called the insurance company yet again and I sat on hold for about 15 minutes ( this time I didn’t keep exact times because I knew it would piss me off more) and after someone finally answered my call they told me I called the wrong freaking number. It was the number the insurance company gave me yesterday!!!! Instead of transfering me they told me to hang up and call 1-866- go screw yourself number. Or at least that’s what it felt like. I called the second number and waited several minutes before they even picked up to only be put on hold a second time. When someone finally got on they took my information and once again told me I had called the wrong number but at least this time they transfered me to the appropriate line, or so I thought. I get there and they answer the call fairly quickly, much to my amazement. The lady on the other line is trying desperately to calm me down because by this time I am crying and frustrated. She tells me that the doctor never sent in the preauthorization. Well I know that is complete bullshit because the guy I spoke to yesterday gave me the exact date the preauth was sent in so someone doesn’t have their ducks in a row. I’m no longer crying by then and I am fuming. I’m ready to tell her off while she goes through her whole speal about what needs to be done and blah blah blah. I have to have a whole other pre authorization filled out and sent. Well this poses a whole new problem because now my doctor is on vacation for the next three weeks. UGHHHHH!!! I called the doctor’s office hoping that the doc on call can take care of this but from what I understand the doctors on call will not take care of medication related things when it’s a new med. Now I have to wait the extra three weeks and hope I don’t crash in that time because I have been in a pretty steady state of manic for about a week and a half now. So that is my story and what’s going on with this ridiculous episode with the insurance company.